AtW MHSS Live Running Memo 07
Updated 28 October 2025
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To: Access to Work (AtW) Mental Health Support Service (MHSS) Providers
From: Access to Work Live Running Policy Team
Subject: Revisions to the Access to Work Mental Health Support Service Provider Guidance Chapter 4
Action: For information and Action
Timing: Immediate
Background
We have updated Chapter 4 of the of the Access to Work Mental Health Support Services Provider guidance.
Paragraphs 4.49 to 4.57 have been added to further explain Multi Agency Public Protection Arrangements (MAPPA) processes and requirements.
Summary and action
You and your supply chain partners should familiarise yourself with these revisions as soon as possible.
Further Information
All enquiries on this memo should be raised with your Performance Manager in the first instance. They will endeavour to provide you with an answer as soon as possible.
Queries relating to the Provider Guidance should be directed to the Access to Work Provider Guidance Policy inbox: atwproviderguidance.policy@dwp.gov.uk
If your enquiry is of a Commercial nature, please use inbox: atw.accesstoworknotifications@dwp.gov.uk