Follow Up to FOI 23134
I am writing to clarify the information I require by saying: “What are your procedures when releasing appointments? (Every 2 weeks or random times, depending on the application form, etc )” in my first letter.
Do you release new appointment slots at the beginning of every week and which days and time exactly?
What time and day of the week you are releasing new appointments?
Is there officialy established policy for the time and date of releasing new appointments?
We released the following information on 29 June 2012.
Appointment slots at the Croydon PEO are released after midnight each night.
Appointments are released each night of the week which is Monday through to Sunday and this process is governed by the IT system and software.