HMRC's annual report and accounts for the year ended 31 March 2013.
Ref: ISBN 9780102984347, HC 10 2013-14 PDF, 2.24MB, 227 pages
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HMRC deals with the tax and payments affairs of virtually every business and individual in the UK.
We have collected record revenues, brought PAYE up to date and made significant improvements to customer service – all achieved while continuing to deliver efficiency savings and redeploy large numbers of staff to meet the continuing demands placed upon us.