Research and analysis

Analysis of customer data from phase one of the renewable heat premium payments (RHPP) scheme

An evaluative report of the Renewable Heat Premium Payments (RHPP) 1 scheme.

Documents

Executive Summary

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Analysis of customer data from phase one of the renewable heat premium payments (RHPP) scheme

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email correspondence@decc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Supporting Data

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Details

The RHPP1 scheme ran from 1st August 2011 to 31st March 2012. It was set up to support the industry and also to gather evidence for future policy development. Research was commissioned to ensure that we captured the learning in a robust and useful way.

Two pieces of research were commissioned, one by DECC, and the other by the Energy Saving Trust (EST) who administered the scheme. Together they form the evaluation of the RHPP1 scheme.

The report published here is an analysis, undertaken by AECOM, of two questionnaires answered by over 3,500 households who claimed an RHPP1 household voucher. The first questionnaire was answered after the installation and asks households about their motivations for installing a renewable heating technology and claiming RHPP as well as their experience of the scheme.

The second questionnaire was completed after the householder had experienced at least a winter using the renewable heating technology and asked about their experiences and satisfaction of heating their home with this new technology. The questionnaires were designed by DECC and sent to householders by EST. The analysis was carried out by AECOM.

The EST report is a small scale piece of qualitative research with householders and installers involved in the RHPP1 scheme. It consisted of some in-depth interviews to complement and deepen our understanding of issues around the application and installation process, and the use of technology. It was carried out by EST who commissioned the research from CAG consultants.

Neither of the studies covers social landlords, community groups or tenants who have all been included in the comprehensive research now underway looking at the RHPP2 scheme. The RHPP2 research will report next year.

Published 12 December 2013