Independent report

An inspection of the Home Office’s Network Consolidation Programme and the “onshoring” of visa processing and decision making to the UK (September 2018 – August 2019)

This inspection sought to establish whether the processes for closing and reducing the number of overseas Decision Making Centres (DMCs) were efficient and effective.

• From: Independent Chief Inspector of Borders and Immigration
• Published: 6 February 2020

Documents

An inspection of the Home Office’s Network Consolidation Programme and the “onshoring” of visa processing and decision making to the UK (September 2018 – August 2019)

Ref: ISBN 978-1-5286-1685-0

Unnumbered act paper

PDF, 1.09 MB, 84 pages

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Details

This inspection examined UK Visas and Immigration’s (UKVI) programme of ‘network consolidation’ (sometimes referred to as ‘onshoring’). It sought to establish whether the processes for closing and reducing the number of overseas DMCs were efficient and effective, and what effect recent DMC closures had had on UKVI’s performance, including the timeliness and quality of its decisions.

This report contains five recommendations.