Independent report

An inspection of the EU Settlement Scheme

The Chief Inspector's report on the Home Office’s preparations for the launch of the EU Settlement Scheme.

Documents

The Chief Inspector's report on the Home Office’s preparations for the launch of the EU Settlement Scheme

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Details

The inspection examined:

  • governance of the EU Settlement Scheme Project
  • staffing assumptions and workforce planning and management, including training and guidance provided to EU Settlement Scheme caseworkers and staff in the Settlement Resolution Centre
  • the design, testing and development of the Scheme up to the end of the PB2 phase, including the trialling of the ‘EU Exit: ID Document Check app’, the accessibility of the Scheme for vulnerable applicants, and the Home Office’s internal and external communications regarding the Scheme
Published 2 May 2019