Independent report

An inspection of the EU Settlement Scheme (November 2018 – January 2019)

The Independent Chief Inspector's report on the Home Office’s preparations for the launch of the EU Settlement Scheme.

• From: Independent Chief Inspector of Borders and Immigration
• Published: 2 May 2019

Documents

An inspection of the EU Settlement Scheme (November 2018 – January 2019)

Ref: ISBN 978-1-5286-1113-8

Unnumbered act paper

PDF, 480 KB, 44 pages

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Details

The inspection examined:

• governance of the EU Settlement Scheme Project
• staffing assumptions and workforce planning and management, including training and guidance provided to EU Settlement Scheme caseworkers and staff in the Settlement Resolution Centre
• the design, testing and development of the Scheme up to the end of the Private Beta 2 phase, including the trialling of the ‘EU Exit: ID Document Check app’, the accessibility of the Scheme for vulnerable applicants, and the Home Office’s internal and external communications regarding the Scheme