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Independent report

An inspection of ePassport gates (June 2020 – January 2021)

The report makes 15 recommendations.

Documents

An inspection of ePassport gates (June 2020 – January 2021)

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Details

The inspection focused on:

  • the identification of vulnerable passengers at the gates
  • the resources, training and data required and delivered to manage the gate operation
  • stakeholder engagement
  • the impact of the expansion of gates to ‘B5JSSK’ nationals: the ‘Border Five’ countries of Australia, Canada, New Zealand and the United States (the UK is the fifth), plus Japan, Singapore and South Korea
  • using the knowledge gained from the current operation of the gates to plan for the future border

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