An inspection of administrative reviews (April – August 2025)
This inspection report contains seven recommendations.
Documents
Details
This inspection examined the efficiency and effectiveness of administrative review (ARs) in identifying and correcting caseworking errors, and the independence of persons conducting ARs, with particular focus on:
- whether the Home Office is appropriately resourced to make AR decisions efficiently and effectively
- the effectiveness of workflow processes to triage and prioritise applications, in order to minimise any delays and backlogs
- the quality, timeliness, and consistency of AR decision making
- the quality assurance of AR decisions and feedback loops to the original decision-making unit to drive improvements
- communication and engagement between Home Office AR teams and applicants and stakeholders/representative groups