If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
A number of LAs have implemented alternative ways of delivering their services to the required standards established by DWP:
negotiated contracts and arrangements with other LAs to create shared services
outsourced their service outright to private companies
created business ventures
contracted with agency staff and set up call-off contracts.