Form

Privacy notice

Updated 30 October 2023

Applies to England, Scotland and Wales

The following is to explain your rights and give you the information you are entitled to under the UK General Data Protection Regulation and Data Protection Act 2018.

The identity and contact details of the Department for Levelling Up, Housing and Communities (DLUHC) and our Data Protection Officer

DLUHC is the data controller. The Data Protection Officer can be contacted at dataprotection@levellingup.gov.uk

What personal information are we collecting and what will we do with it?

Your personal data is being collected to allow us to prioritise offers of housing support for new arrivals from Afghanistan. Where an offer meets the criteria DLUHC or the relevant local authority will use the contact details provided to follow up and discuss individual offers further.

We may also use these details to contact you for evaluation and process improvement purposes.

Legal basis for processing the data

The data protection legislation sets out when we are lawfully allowed to process your data. The lawful basis under article 6(1)(e) of the UK General Data Protection Regulation that applies to this processing is that it is necessary for the performance of a task carried out in the public interest.

With whom we will be sharing the data

DLUHC will share when necessary this information with relevant local authorities and other government departments – such as the Home Office who are leading the support offer for refugees - who are participating in efforts to support arrivals from Afghanistan. This will allow us to better follow up on the offers provided and ensure we can establish safe and secure housing for vulnerable arrivals as soon as possible.

How we store your personal information

Our surveys are being hosted by Microsoft Forms, and your data will be stored on DLUHC IT systems with servers in the UK. We have taken all necessary precautions to ensure that your rights in terms of data protection will not be compromised by this.

For how long we will keep the personal data, or criteria used to determine the retention period?

Your personal data will be held for 6 months following its collation to allow us to follow up offers of support that do not meet initial requirements in case those requirements change. We may also contact you for evaluation and process improvement purposes, including offer outcomes.

Your rights, e.g. access, rectification, erasure

The data we are collecting is your personal data, and you have rights that affect what happens to it. You have the right to:

a. know that we are using your personal data

b. see what data we have about you

c. ask to have your data corrected, and to ask how we check the information we hold is accurate

d. complain to the ICO (see below)

In some circumstances you may also have the right to withdraw your consent to us having or using your data, to have all data about you deleted, or to object to particularly types of use of your data. We will tell you when these rights apply.

Automated decision making

We will not use your data for any automated decision making.

What if I want to complain or find out more information?

When we ask you for information, we will keep to the law, including the Data Protection Act 2018 and UK General Data Protection Regulation.

If you are unhappy with the way the department has acted, you can make a complaint.

If you are not happy with how we are using your personal data, you should first contact dataprotection@levellingup.gov.uk.

If you are still not happy, or for independent advice about data protection, privacy and data sharing, you can contact:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, Cheshire,
SK9 5AF

Telephone: 0303 123 1113

Information Commissioner’s Office