This leaflet explains the service standards you can expect from the Department for Work and Pensions.
This leaflet is no longer current.
Read our customer charter that explains what you can expect from us and what your responsibilities are in return.
Ref: ISBN 978-1-78425-360-8, DWP032
PDF, 186KB, 21 pages
Ref: ISBN 978-1-78425-361-5, DWP032W
PDF, 187KB, 21 pages
This leaflet explains the service standards you can expect from the Department for Work and Pensions (DWP) and tells you:
Orion Business Park
Bird Hall Lane
0161 495 4840
Complete the contact form and send it to APS by email, fax or post.
Don’t include personal or financial information like your National Insurance number or credit card details.