Guidance

About the DWP: our service standards: leaflet

This leaflet explains the service standards you can expect from the Department for Work and Pensions.

Documents

Detail

This leaflet explains the service standards you can expect from the Department for Work and Pensions (DWP) and tells you:

  • what service you can expect from us
  • what we expect from you
  • how you can get in touch with us
  • how long it will take for us to get back in touch with you

Order copies of a leaflet

iON
2nd Floor
One City West
Gelderd Road

Leeds
LS12 6NJ

Complete the contact form and send it to iON by email, fax or post.