This leaflet explains the service standards you can expect from the Department for Work and Pensions.
This leaflet is no longer current.
Read our customer charter that explains what you can expect from us and what your responsibilities are in return.
Ref: ISBN 978-1-78425-360-8, DWP032
PDF, 186KB, 21 pages
Ref: ISBN 978-1-78425-361-5, DWP032W
PDF, 187KB, 21 pages
This leaflet explains the service standards you can expect from the Department for Work and Pensions (DWP) and tells you:
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