A guide to Part I claims

How to claim compensation if you own and occupy property that's been reduced in value by the use of a new or altered road.


A guide to Part I claims: the claims process

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This guide explains how com­pen­sa­tion can be claimed for the affects on res­i­den­tial, agri­cul­tural and other prop­erty from the use of new roads or alterations to exist­ing roads oper­ated by High­ways England.

If you have ques­tions not answered by this guide or you would like to discuss your par­tic­u­lar circumstances you can:

  • call our customer contact centre on 0300 123 5000 (BT land­lines 4p/min, mobiles usu­ally cost more)
  • email us at

M25 widening scheme

All Part I claims submitted in respect of the M25 widening schemes between Junctions 16 to 23 and Junctions 27 to 30 are being managed by the Design Build Finance and Operate (DBFO) company Connect Plus.

John Worsfold
Connect Plus House
St Albans
South Mimms
Potters Bar

Telephone: 02033 868500