Melissa joined the Inland Revenue as a graduate tax inspector in 1989 and has forged a successful career as a leader across a wide range of roles.
She took up her current post as Chief Executive of the Valuation Office Agency in September 2017, and was additionally appointed as HM Revenue and Customs (HMRC) Tax Assurance Commissioner in October 2019.
Melissa is a member of HMRC’s Executive Committee, chair of the HMRC Professional Standards Committee, and head of the government tax profession.
She previously held a number of senior posts in HMRC, including:
- Director for Individuals and Small Business Compliance (2014 to 2017)
- Director, Large Business Service (2011 to 2014)
- Deputy Director, Business International (2009 to 2011)
Melissa was made a Commander of the Order of the British Empire in June 2016.