Non-executive Director

Jen Tippin

Biography

Jen is the Group Chief Operating Officer for NatWest Group and a member of the Executive Committee.

In this role Jen is responsible for defining and driving strategy across a broad range of functions including corporate affairs, corporate governance/company secretariat, HR/people, legal, regulatory affairs, marketing, investment, customer journeys, property, and supply chain. She is also the Executive Sponsor for LGBT+ and Wellbeing.

Since joining NatWest Jen has been the Group Chief Transformation and Group Chief People and Transformation Officer.

Jen joined NatWest Group in 2020 following 15 years at Lloyds Banking Group. Appointed to the Group Executive Committee in 2017, she was Group Director, People and Productivity. Prior to that, she was the Group Organisation Design and Cost Management Director, Group Customer Services Director and MD, Business Banking serving over a million small business customers. Jen has also worked in the engineering and airline sectors.

Jen has broad and extensive board experience – she is also a Non-Executive Director on the board of Morgan Sindall plc (where she also chairs their RemCo), City HR, and the Financial Services Skills Commission. She has previously sat on the boards of City, University of London, Lloyds Bank Corporate Markets and Kent Community NHS Foundation Trust.

She is a Fellow of the CIPD and co-founded Stratos, a global development programme for senior women in financial services.

Jen graduated from Oxford University and has 3 children.

Non-executive Director

Non-Executive Directors bring external experience and expertise to the department, playing an important role in providing advice, challenge and scrutiny to the work of the Executive Committee and the department more widely, both within and outside of formal Board and sub-committee meetings.

Non-Executives contribute their expertise outside the formal Board and subcommittee structures — for example, working closely with executives on specific initiatives, mentoring and undertaking in-depth examinations of risk.

Non-Executive Directors also support the effectiveness of programme boards for HMRC’s most significant transformation programmes.

HM Revenue & Customs