Personal information charter

This sets out your rights and the standards you can expect from Ofsted when we collect, hold or use your personal information.

This sets out your rights and the standards you can expect from Ofsted when we collect, hold or use your personal information.

We will follow all applicable UK and EU data protection laws in how we treat your personal information.

Your rights

When Ofsted collects, holds, uses or processes your personal information, you have a right to be told:

  • what the data is being used for
  • why we’re legally able to process your data (this is called the ‘lawful basis for processing’)
  • how long we will keep your data
  • who we will share it with
  • whether it will be transferred or accessed outside the UK or EU, and what legal protection it will have
  • who our Data Protection Officer is
  • about any rights you have, including the right to access your information or to object to its being used
  • about your right to complain to the Information Commissioner if you feel that your personal information has been mishandled

You are also entitled to have your personal information:

  • protected and kept secure
  • kept accurate and up to date
  • not used for purposes that are incompatible with those for which it was collected
  • kept only for as long as it is needed for the purpose for which it was collected (unless it must be kept as part of historic records)

Ofsted privacy notices

These privacy notices explain how specific areas of Ofsted handle your information:

Contact Ofsted

Ofsted is the data controller for the personal data described in our privacy notices. A data controller determines how and why personal data is processed.

Contact Ofsted:

  • to get a copy of the personal information we have about you
  • if you have any other questions

Email: enquiries@ofsted.gov.uk

Contact form: https://contact.ofsted.gov.uk/

Telephone: 020 7276 1234
Our helpline is open from 8am until 6pm, Monday to Friday.

Contact the Data Protection Officer

Contact Ofsted’s Data Protection Officer (DPO) with any concerns about how we or our services handle your personal information.

Our data protection officer is Neil Greenwood, Director, Digital & Information.

The DPO is responsible for independent advice and monitoring how Ofsted uses personal information.

Email: informationrequest@ofsted.gov.uk

Information management team
Ofsted
2 Rivergate
Temple Quay
Bristol BS1 6EH

Independent advice on data protection and privacy

Contact the Information Commissioner’s Office (ICO) for independent advice about data protection, privacy and data-sharing issues.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: casework@ico.org.uk

Contact form: https://ico.org.uk/global/contact-us/email/

Telephone: 0303 123 1113

Textphone: 01625 545860