The NDA recognises that complaints, feedback and suggestions can be valuable aids to maintaining and improving standards of service and operation.
The NDA will:
The complaints procedure is designed to:
Additional information should you wish to make a claim against any entity within the NDA’s estate
Further information can be found in the following documents:
Information Request Handling Procedure, relating to FOI/EIR complaints
NDA Whistle Blowing Policy
Don’t include personal or financial information like your National Insurance number or credit card details.