Complaints procedure

How to complain about the Advisory Committee on Business Appointments' service.

If you’re not satisfied with the way your application has been dealt with by ACOBA or its secretariat and wish to make a formal complaint, please make it in writing.

Office address

Advisory Committee on Business Appointments
Room G/8
1 Horse Guards Road

London
SW1A 2HQ

Your complaint will be dealt with in accordance with the Cabinet Office complaints procedure.

We give applicants the opportunity to review our provisional advice on appointments and – if necessary – explain why they don’t agree with it.

However we do not accept complaints about the final decision of the Prime Minister (or other relevant decision-maker) on an appointment.

See our guidance on how to apply to take up a new appointment: