By 11 December 2014 all HMRC 0845 helpline telephone numbers will be taken out of service.
As announced in August 2014, we are withdrawing our 0845 helpline telephone numbers.
Between 8 and 11 December 2014 we will be taking our 0845 numbers out of service, after which customers will only be able to use our 03 helpline numbers.
Customers who call a 0845 number after it has been taken out of service will receive a message telling them that calls to HMRC are no longer dealt with on that number. They will be given the new 03 number, and the call will then terminate.