The following online application services will be unavailable:
Special Import Ceritifcates
Special Treatment Certificates
You should obtain an import certificate in advance if you think you will need to import/use an imported medicine during this period.
In urgent cases you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system during this maintenance period.
You should obtain an import certificate retrospectively as soon as possible.
Research Import Certificates
Microchip Adverse Event Reporting
Animal Adverse Reaction Reporting
Human Adverse Reaction Reporting
The following online information service will be unavailable:
Product Information Database
Also, we will not be able to receive phone calls through the switchboard or via direct dial.
The systems should be operational again on from 8:00 Monday 26 February.