Press release

Update on Rural Payments service

We are adding new features to the Rural Payments service which means it will be unavailable from 2pm on Friday

Person using telephone headset

We are starting to release new features on to the Rural Payments service between now and Monday (2 February).

This means that on Friday (30 January) the system will be unavailable from 2pm.

On Saturday (31 January) and Sunday (1 February), customers can use the service but should be aware that some of the land functionality will not be available.

The service will be fully operational again on Monday 2 February.

The Rural Payments helpline (03000 200 301) is currently open from 7am – 6pm Monday to Friday and 8am – 2pm at weekends.

If you want to get started, head to and get registered with the new service, or call 03000 200 301.

More details can be found on the CAP Reform Blog

Published 28 January 2015
Last updated 30 January 2015 + show all updates
  1. Message updated to reflect actual downtime.
  2. First published.