World news story

UK Passport Application Changes

British Embassy Harare will no longer accept passport applications at the Embassy

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


From 20 January 2014, Consular Section will no longer accept passport applications at the Embassy. Applicants will now have to submit applications directly to Her Majesty’s Passport Office (HMPO) in the UK at the address below:

HM Passport Office; OVS-D; Millburngate House; Millburngate; Durham; DH97 1PA

Customers are recommended to use whatever secure means they wish, and that can be any courier or registered postal service where the applicant is able to track their application to the UK and HMPO.

To check on the progress of passport applications, please call the Passport Information Line on +44 300 222 0000. Consular Section can no longer give status updates or assist with passport related enquiries.

Consular Section will continue to be a Collection Centre, receiving the new passports on customers’ behalf and contacting them to collect, Monday to Friday between 8.30am - 10.30 am.

Published 20 January 2014