Contacting the VMD regarding the Special Import Scheme.
The Special Import Scheme (SIS) is an online service used by vets to obtain a Special Import Certificate (SIC) or Special Treatment Certificate (STC).
If you have a query regarding the SIS, please email firstname.lastname@example.org.
Please do not call the VMD; the SIS is a digital service and all queries will be dealt with promptly by email.
Further guidance about the scheme and the timescales for processing an application is available on the Certificate to import a Veterinary Medicine into the UK page.
For further information, please email email@example.com.