News story

Police forces: handling of DBS check applications

This news article was withdrawn on 2 October 2015

No longer current government policy/activity.

Legislative changes that affect the way Police forces review DBS applications.

Since mid-June there has been a number of legislative changes introduced which affect the way Police forces review DBS check applications, if these are sent to the Police for consideration. These changes, along with a seasonal increase in application volumes, are having an impact on turnaround times at some forces

Whilst the majority of forces continue to deliver applications within overall Public Service Standard (PSS) targets, there are a number who are dealing with backlogs created by these changes.

You can read our monthly statistics which show how police forces in your local area are performing.

We are working closely with forces to help them return to achieving targeted turnaround times as soon as possible. Unfortunately, this will not happen overnight and some customers may experience delays with their applications. We apologise if you do experience any delays, but please be reassured that we are working closely with the affected forces to resolve this issue.