News story

Pension Credit claimants now able to apply online

Pensioners are now able to apply for Pension Credit online in a move to assist those who are self-isolating or shielding during the coronavirus pandemic.

Pension Credit is a means-tested benefit that provides financial assistance to people who have reached state pension age.

Starting 6 May 2020 we introduced an online claim option to support existing methods of applying for Pension Credit by telephone or post.

This means that a person can claim the benefit without having to leave their home and at a time of their choosing, helping them adhere to social distancing and shielding measures. It will also mean not having to wait to get through on the phone, at a time when phone lines may be particularly busy.

Existing methods of claiming Pension Credit, by phone or on paper, will both remain available to claimants. The digital claim will simply provide an additional option.

You can make an online application for Pension Credit by visiting the how to claim section.

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Published 7 May 2020