News story

Last chance - new Self Assessment online chat service

This is your last opportunity to use HMRC’s new online chat service for customers with Self Assessment queries this January.


The service runs in an open chat forum and we have expert staff on hand to answer your questions. Our staff will not have access to your account, so for detailed account queries you should call the Helpline as normal.

To use the service, click the registration link for the final date below and register your details.

You can register for the service any time from now until 30 minutes before it ends, and you can join the service anytime between 9:00 to 16:30 on the day.

Date Registration link
30 January 2015 9:00 to 17:00 Register your details

Common questions

A summary of previous live chat webinars has been compiled which contains the answers to the common questions we’ve been asked.

Published 19 December 2014
Last updated 29 January 2015 + show all updates
  1. Removed lapsed chat service dates.
  2. A reminder about this new service from HMRC.
  3. First published.