World news story

New global contact centre for visa enquiries

From April 1, customers in Cambodia will also have access to a new global contact centre for visa enquiries.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

British Embassy Phnom Penh
British Embassy Phnom Penh

This will be operated by Hinduja Global Services from their contact centres in the United Kingdom and be available during Cambodia working hours. This will replace the current limited enquiry service and offer a range of enquiry options including a free recorded service, a premium call service for those who wish to speak with a customer service officer, a web-chat service and a free email enquiry service. Further information and contact details of the new contact centre will be made available in due course.

Published 5 March 2014