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New Contact Details for UK Visa and Immigration Enquiries

A new service will handle all queries relating to Visas and Immigration. These queries will nolonger be handled by BHC Kigali

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


The UK Visas and Immigration international enquiry service for customers applying from outside the United Kingdom for a visa to visit, work, study or settle in the United Kingdom.

All information about the visa application process is available on UK Visas and Immigration’s (UKVI) website.

If you have been unable to find information that you are looking for or you have a general enquiry about UK Visas and Immigration’s application process, you can contact UKVI using the details below:

UKVI are unable to assist with technical issues with the website. This includes problems logging on, appointment booking and payment problems.

Published 28 April 2014