News story

Limited Contact Centre availability

Today, Friday 24 July, customers may experience delays, or longer waiting times.

• From: Disclosure and Barring Service
• Published: 24 July 2020

This news article was withdrawn on 18 January 2024

This news article has been withdrawn because it’s over 2 years old.

Purple graphic showing a telephone icon with the text 'Limited Contact Centre adviser availability'

Please be aware that our Contact Centre advisers have limited access to systems today, Friday 24 July, so we may be unable to assist you over the phone. You may also experience delays or longer waiting times.

Services across GOV.UK remain unaffected.

You can track your application online, here.

You can apply for a basic DBS check online, here.

More information about DBS checks and the overall checking process can be found, here.

Published 24 July 2020