We have commissioned a comprehensive set of benchmarking reports, for a second year running, which are published today. The reports, produced by the Chartered Institute of Public Finance and Accountancy (CIPFA) will help library authorities ensure they are delivering a good level of service and review any areas for improvement.
Culture Minister Ed Vaizey said:
We want all our library services to be the best they can, and this set of new and detailed reports will allow local authorities to identify areas for improvement and also look at what other places are doing in terms of service and good practice. Using the information will allow for better services for all library users and those responsible for running them.
The comparative profile reports compare each authority to 15 similar authorities across a wide range of indicators, including:
levels of staffing
The data will allow authorities - and anyone else with an interest in libraries - to compare their services with those of similar councils, known as their “nearest neighbours”. This allows authorities to compare ‘like with like’ when considering the delivery of their library services.