Legal Aid Provider Survey 2026
We have launched a survey for all providers who currently hold a live legal aid contract. The survey opened on 27 April 2026 and will close on 1 June 2026.
Help us improve our understanding of legal aid capacity and demand by sharing your knowledge and experience.
This survey will help the Ministry of Justice and the LAA develop a more detailed understanding of market capacity and demand for legal aid services. Insights gained from the survey will also highlight the current challenges in how we work with our providers.
We would appreciate your completion of the survey; the higher the participation rate, the more valuable the insights we can gather to improve the quality of our services.
How does the survey work?
Providers with a live legal aid contract received an email and link for each of their offices on 27 April 2026.
The emails were sent to the member of staff nominated by the firm to act as their named liaison between their firm and the LAA. The emails have been sent from the following email address ProviderSurvey@justice.gov.uk.
If did not receive your survey link on 27 April 2026, please ask your nominated liaison to check their junk/spam folder. If the link is not there please contact the LAA Insights Team at the following email address ProviderSurvey@Justice.gov.uk.
Drop-in sessions
We will be holding drop-in sessions about the Provider Survey at the following dates and times:
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Thursday 14 May 2026 9:30am to 10:30am - LAA Provider Survey Drop-In Session | Meeting-Join | Microsoft Teams
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Wednesday 20 May 2026 4:30pm to 5:30pm - LAA Provider Survey Drop-In Session | Meeting-Join | Microsoft Teams
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Thursday 28 May 2026 9:30am to 10:30am - LAA Provider Survey Drop-In Session | Meeting-Join | Microsoft Teams
If you have any questions regarding the survey and its completion or you have not received an invite to the survey, please contact our Insights team at ProviderSurvey@justice.gov.uk and the team will be happy to help.
Thank you in advance for your participation and valuable insights.
Updates to this page
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The survey has now launched and providers have been contacted.
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Information has been updated.
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First published.