Landmark Social Housing Act receives Royal Assent to become law
New law will strengthen powers to tackle failing social landlords and tenants living in unsafe homes will be better supported by the Regulator.
Lifechanging reforms to social housing become law as the government’s new Social Housing (Regulation) Act receives Royal Assent today (20 July 2023).
This means driving forward significant change in holding poor landlords to account, placing the needs of tenants at the heart of government reforms to improve the quality of life for those living in social housing across the country.
Today’s landmark law brings forward the following ground-breaking changes:
- strengthening the Regulator of Social Housing to carry out regular inspections of the largest social housing providers and the power to issue unlimited fines to rogue social landlords
- additional Housing Ombudsman powers to publish best practice guidance to landlords following investigations into tenant complaints
- powers to set strict time limits for social landlords to address hazards such as damp and mould
- new qualification requirements for social housing managers
- introducing stronger economic powers to follow inappropriate money transactions outside of the sector
New enforcement powers will be made available to tackle failing social housing landlords who are not pulling their weight in taking swift action to address damp, cold and unsafe homes.
Following the tragic death of Awaab Ishak, the government also committed to introducing Awaab’s Law where all landlords must fix reported health and safety hazards within a strict timeframe.
The Act is the latest step in addressing systemic issues identified following the Grenfell Tower tragedy, not just on the safety and quality of social housing, but about how tenants are treated by their landlords.
Secretary of State for Levelling Up, Housing and Communities, Rt. Hon Michael Gove MP said:
Today is an important step towards righting the wrongs of the past. Our landmark laws will drive up standards of social housing and give residents a proper voice.
The Social Housing Act will help to ensure that tenants get the safe, warm and decent homes they deserve – and those who have seriously neglected their responsibilities for far too long will face the consequences.
Awaab’s Law will force social landlords to take immediate action on dangerous damp and mould as we introduce new strict time limits to fix their homes.
I am incredibly grateful to Awaab’s family who have displayed such courage, dignity and leadership in pushing for change and securing these vital reforms.
Alongside powers to issue unlimited fines, a stronger Regulator will have greater authority to flush out rogue social landlords, with the capability to enter properties with only 48 hours’ notice and make emergency repairs where there is a serious risk to tenants.
The Act also makes changes to what activities the Regulator can charge landlords fees for, ensuring it has the resources it needs to do its job.
We expect future changes to fee-charging will see all social housing providers – both private registered providers and local authority landlords – paying for regulation costs. This will include new consumer standards as well as other costs such as investigating when things go wrong.
The Regulator will shortly publish their consultation on new consumer standards to help protect tenants and the regime is expected to go live in April next year.
Fiona MacGregor, Chief Executive of the Regulator of Social Housing, said:
We welcome the introduction of the Social Housing Regulation Act, which will empower tenants and give us stronger powers to hold social landlords to account.
Our next step is to consult on the new consumer standards that landlords will need to meet, and we encourage tenants, landlords and others in the sector to have their say when we launch the consultation next week.
We’re gearing up to start our new programme of regulatory inspections from next April, and landlords will need to demonstrate how they’re providing good quality homes and services for tenants as well as meeting our governance and viability standards.
Gavin Smart, Chief Executive Officer of the Chartered Institute of Housing said:
We’re delighted to see that the Social Housing (Regulation) Act has now been passed and congratulate all involved in its development.
The Act will provide an important foundation for giving tenants’ a greater voice, improving access to redress and increasing the focus on professionalism in the sector.
Kate Henderson, Chief Executive of the National Housing Federation, said:
We welcome the Social Housing Regulation Act and have worked closely with the government to support this legislation from the outset. It is essential that we strengthen powers to tenants and improve access to swift and fair redress. Housing associations are committed to taking the Act forward and demonstrating transparency and accountability to their residents.
Alongside stronger regulation, housing associations are committed to working with the government to address the severe shortage of social housing and helping to deliver a long-term plan, focused on delivering the homes the country needs over the next decade.
Further information
The government continues to engage with the social housing sector, residents, experts to address unsafe homes. The Act is delivering reforms set out in the Social Housing White Paper.
The Social Housing Resident Panel continues to play an invaluable role in shaping important social housing policies, bringing together residents across England to share views on how to improve quality and living conditions.
The Secretary of State previously announced £30 million funding to social housing providers in Greater Manchester and West Midlands Combined Authorities to tackle damp and mould issues.
The Make Things Right campaign aims to ensure more social housing residents who need support know how to make a complaint, setting out the steps of the complaints process.
The Four Million Homes programme provides free information, guidance and training to help residents work with their landlords to ensure homes are well maintained.
A review was recently launched on the Decent Homes Standard to consider a range of measures extending requirements to the private rented sector, providing an updated list of services and facilities for every property, and ensuring standards to tackle damp and mould can be strengthened.
New reforms will axe barriers preventing tenants fighting for better living conditions and it will now be easier for the Regulator to effectively tackle poor performing landlords.
In a major reset of power between tenants and landlords, residents will be able to demand information about their landlord and see how they are performing through new satisfaction measures.
More details on government reforms can be found on the Social Housing Quality page.