Press release

Jo Swinson comments on Royal Mail and Post Office 'Click and Collect' announcement

Jo Swinson comments on Royal Mail and Post Office 'Click and Collect' launch announcement

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Responding to the announcement that Royal Mail and Post Office are launching the UK’s largest ‘Click and Collect’ network, Postal Affairs Minister Jo Swinson said:

More and more people are choosing to shop online. I’m delighted that through this important new Click and Collect service the Post Office and Royal Mail are making the most of this growing market and responding to what customers want - convenience and accessibility.

The parcels market is growing rapidly as Royal Mail’s encouraging results last week showed. Click and Collect is a great example of how the expanding digital market is creating commercial opportunities to build a sustainable future for the Post Office and Royal Mail. Since 2012, post offices are now open for an additional 17,000 hours a week which will provide online shoppers much greater convenience over where and when they collect their parcels.

Notes for editors

1.The government’s economic policy objective is to achieve ‘strong, sustainable and balanced growth that is more evenly shared across the country and between industries’. It set four ambitions in the ‘Plan for Growth’ (PDF 1.7MB), published at Budget 2011:

  • to create the most competitive tax system in the G20
  • to make the UK the best place in Europe to start, finance and grow a business
  • to encourage investment and exports as a route to a more balanced economy
  • to create a more educated workforce that is the most flexible in Europe.

Work is under way across government to achieve these ambitions, including progress on more than 250 measures as part of the Growth Review. Developing an Industrial Strategy gives new impetus to this work by providing businesses, investors and the public with more clarity about the long-term direction in which the government wants the economy to travel.

Published 29 May 2013