News story

IPO customer visit programme 2014

The IPO customer visit team have published their report and findings from the 2014 programme.


The Customer Visit Programme is now established within the Patents, Trade marks and Designs Directorate of the Intellectual Property Office (IPO). We have gone out and met our customers and asked what they think of what we do.

We have now collated all the information we received on the visits and have prepared a report on the programme for the year.

Customer visit programme 2014 (PDF, 1.19MB, 32 pages)

If you would like us to visit you, please contact:

Suzanne Gregson / Eleanor Wade
Customer Visit Programme managers
Intellectual Property Office
Concept House
Cardiff Road
South Wales
NP10 8QQ
United Kingdom

Our customer visit programme for 2013 is available.

Published 24 March 2015