Press release

Innovative new pilot launched to speed up access to key services

An innovative new scheme has launched this month to give people easier and safer access to digital services which require identity checks.

An innovative scheme has launched to give people easier and safer access to digital services which require identity checks, such as online mortgage applications, financial services and recruitment onboarding.

The new service will also help organisations tackle fraud and test if there is a market for this type of digital identity checking service.

The pilot, which will run for approximately a year, will deliver significant time savings for people who previously went through in-person processes to verify their identities. It will also provide financial savings for organisations who can move their identity proofing processes online.

Cabinet Office Minister, Julia Lopez, said:

The DCS pilot provides an opportunity to establish how the Government and private sector might work together for the convenience of the citizens we serve. It will help us learn how we can help citizens and businesses access online services by verifying a person’s identity more safely and easily, unlocking the huge potential of technology to improve our everyday lives.

The Document Checking Service, run by the Government Digital Service, allows a small number of approved organisations to digitally check a person’s passport data to speed up application processes. Up until now, the Document Checking Service had only been available to GOV.UK Verify identity providers.

The move underlines the government’s commitment to make it easier and safer for people and businesses to access services online.

Under the pilot, no organisation will be given access to government-held data and an individual must consent to having their data verified. The organisation checking the ID will simply receive a ‘yes or no’ answer confirming whether the document provided is valid.

Up to eleven organisations have been selected to be part of the pilot from a range of sectors.

Digital Infrastructure Minister Matt Warman said:

The UK has a thriving digital economy and we are committed to making it easier for people to prove their identity online without compromising personal information and for businesses to conduct checks in a safe and secure way.

This pilot is a significant step forward in our work and will help speed up access to financial services and make sure more people can benefit from the huge potential of technology

Digital identity checking is vital not only for government transformation but also for citizens who benefit from a safe, effective and functioning digital economy.

Published 10 August 2020