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Feedback on changes to the Accredited Internet Retailer Scheme

A summary of feedback on the proposed changes to the Accredited Internet Retailer Scheme (AIRS).


We are very grateful for the valuable feedback we’ve received on our proposals for changes to AIRS. The overall response was very positive and included some interesting suggestions for future improvements to the scheme. There’s clearly considerable enthusiasm and commitment among AIRS members for its continued success.

A summary of the comments with our responses can be found in the Summary of responses (PDF, 371KB, 6 pages) document.

We will be implementing the proposals in the near future. Some of the changes will take effect immediately but where changes to systems are required, we will need to proceed more slowly. We will shortly contact existing members to explain how the changes will affect them. In the meantime if anyone has any questions in relation to the review or AIRS in general please email the team at

Published 23 June 2016