News story

Disruptions to DVLA Contact Centre services

Due to essential system maintenance, there will be disruptions to Drivers Medical services provided by DVLA’s Contact Centre.

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On the weekend of 7 and 8 March, DVLA Contact Centre will be unable to provide progress updates for existing Drivers Medical cases during the following times:

  • Friday 7 March – 8am to 5:30pm
  • Saturday 8 March – 8am to 1pm

Normal service is expected to be restored from Monday 10 March. All other Contact Centre services are unaffected.

For more information on notifying DVLA of a medical condition please visit the Medical conditions, disabilities and driving pages.

We apologise in advance for any inconvenience caused.

Published 4 March 2014