World news story

Disruption to emergency call numbers for consular assistance

28 May - Alternative numbers for customers experiencing difficulty in calling emergency consular assistance numbers in Portugal

• From: British Embassy Lisbon
• Published: 7 March 2014
• Last updated: 23 May 2014 — See all updates

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Disruption to emergency telephone numbers

Customers are currently experiencing difficulties getting through on the regular consular assistance number +351 213 954 082. If you are trying to contact British consular staff in Portugal about a genuine consular emergency, please redial using +351 21 392 4000 (British Embassy, Lisbon).

Published 7 March 2014

Last updated 23 May 2014 + show all updates

1. 23 May 2014

   changed date of announcement. Disruption repeated on 24 may.

2. 7 March 2014

   First published.