News story

Digital Services 2 is now live on the Digital Marketplace

Digital Services 2 incorporates user feedback to provide an improved solution to buy, design and deliver digital services in an agile way.

Digital services

The Digital Services 2 agreement is now live on the Digital Marketplace helping support the delivery of the Government Digital Strategy by:

  • giving customers easy access to 169 suppliers with the right capabilities, who comply with the Digital by Default Standard and align with the Government Service Design Manual
  • providing a large, diverse pool of capable digital specialist suppliers, 77% of which are small and medium sized businesses
  • ensuring supplier capacity to deliver digital projects at multiple UK locations
  • providing a flexible and speedy route to meet customers’ digital project commissioning requirements

New features of Digital Services 2 include:

  • 6 new digital roles making a total of 18
  • digital capabilities have been consolidated from 8 to 7
  • additional experience levels: junior, intermediate and senior
  • ability to specifically request technical specialist for niche technologies
  • potential for developers to work remotely (where an on-site developer is in place)
  • improved further competition process including test or demonstration and scrutiny process
  • improved warranty provision

Managed service

For central government departments and their arm’s length bodies and non-departmental bodies a managed procurement service is also available. Using our commercial expertise and experience we have so far managed over 200 digital procurements savings customers £6.4 million. To find out more please email ict_services@crowncommercial.gov.uk

Customer webinars

We are also holding webinars for customers interested in using Digital Services 2. If you are interested in attending please click the links below to register for your preferred date:

During the webinars we will answer any questions you have about the buyers’ guide. You can submit questions in advance of the webinars by emailing ict_services@crowncommercial.gov.uk.

Further details of the agreement and how to access it can be found here.

Published 6 August 2015
Last updated 7 August 2015 + show all updates
  1. Links to the CCS web page and buyers' guide have been added.
  2. First published.