News story

DBS Christmas and New Year Opening Times 2023

DBS' Contact Centre will operate under reduced hours over the Christmas and New Year period.

Our Contact Centre will be operating under reduced hours over the Christmas and New Year period. Core DBS services and turnaround times for DBS checks and barring decisions will not be affected, and employers and customers should continue to access our services as normal.  

Online services such as the Update Service and online tracking will also available as usual over Christmas. 

Date Opening hours 
21st / 22nd December 9am to 6pm
23rd December 9am to 3pm
Christmas Day Closed
Boxing Day Closed
27th December 9am to 5:30pm
28th December 9am to 5:30pm
29th December 9am to 5:30pm
30th December 9am to 3pm
31st December Closed
New Year’s Day Closed
2nd January 9am to 6pm
Published 21 December 2023