News story

DBS Christmas and New Year Opening Times 2020

The DBS Contact Centre and social media accounts will be operating under reduced hours over Christmas, however online services will still be available.

• From: Disclosure and Barring Service
• Published: 22 December 2020
• Last updated: 23 December 2020 — See all updates

This news article was withdrawn on 18 January 2024

This news article has been withdrawn because it’s over 2 years old.

Our Contact Centre will be closed at certain times over the Christmas and New Year period.

We will be open as usual until December 24th (Christmas Eve).

Date	Opening hours
Christmas Eve	8am to 3pm
Christmas Day	Closed
Boxing Day	Closed
27th December	Closed
28th December	Closed
29th December	8am to 3pm
30th December	8am to 3pm
31st December	8am to 3pm
New Year’s Day	Closed

We return to business as usual on January 2nd.

Our social media accounts will not be monitored between December 24th and January 4th.

Online services such as the Update Service and online tracking are available as usual over Christmas.

Published 22 December 2020
Last updated 23 December 2020 + show all updates

1. 23 December 2020

   Opening hours updated to clarify that the Contact Centre will be closed on December 28th.

2. 22 December 2020

   First published.