News story

DBS check delays at the Metropolitan police

Your DBS check may be delayed if it has to go to the Metropolitan (Met) police.

Enhanced DBS checks have to be reviewed by police forces as part of the disclosure service. This is built in to the time it usually takes to process your check.

The Met are resolving a number of issues to meet the backlog of applications. Some applications going to the Met are taking much longer than their 60 day service level target.

We know you’ll be concerned by this and we understand the impact it can have on applicants and employers.

We’re working very closely with the Met to help improve performance and good progress is being made to reduce applications in progress. This reduction is promising, but the level of applications in progress means it will take some time to resolve the issue fully.

If you have an application in progress with the Met, and it has reached 60 days, we’ll automatically escalate your application for you. But, the Met are dealing with applications in date order because of the backlog.

We are sorry for any inconvenience caused and we’re making every effort with the Met to improve processing times as quickly as possible.

If your application is delayed with another force you can:

  • request that the police escalate your application using online tracking
  • call us on 03000 200 190 and we’ll contact the police to ask if your application can be prioritised