News story

Crime update: AGFS and LGFS online billing grows in popularity

Number of users submitting bills online continues to rise following rollout of Crown Court Defence service across England and Wales.

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More and more users are taking advantage of the claim for Crown Court Defence service (CCD) for work under both the Advocates’ and Litigators’ Graduated Fee Schemes.

‘Very impressed with service’

Feedback is still being gathered from users to improve the service following the completion of rollout in August 2016. But responses so far have been very encouraging. For example:

MJP Solicitors said:

I am very impressed with the service and look forward to this being the method for making all claims.

Carter Osborne Limited said:

Very helpful messages received back on our claims.

9 St John Street Chambers said:

Having just submitted my first bill it does look very easy to bill a claim.

Facts and figures

  • more than 60,000 bills have been successfully submitted and processed online with more users signing up every day
  • usage continues to increase with 44% of bills submitted via CCD in January 2017

Benefits of online billing

  • AGFS and LGFS bills and evidence submissions can be submitted online directly to the LAA
  • immediate bill submission avoids postal delays
  • reduced postage and printing costs
  • online messaging and instant notifications from the processing teams
  • no need for a ‘wet’ signature

Future benefits

Software companies are working on developing a link between case management systems and CCD.

Advantages include:

  • fast transfer of information between LAA case management systems and CCD
  • you can avoid the need to re-key duplicate information
  • calculation of fees will already have taken place

All users are encouraged to contact their software vendors to take advantage of this development.

Further information

crowncourtdefence@legalaid.gsi.gov.uk – to sign up for CCD

Criminal legal aid processing: applications and digital systems – to find out more about online billing and download a ‘Crown Court Defence FAQ’ document

Published 9 March 2017