News story

Crime news: accessing client reports on parole and recall reviews

Register now to gain online access to key information about your clients’ parole and recall reviews.


Providers are now able to go online to access clients’ current parole and recall reviews.

It means registering to use the ‘Public Protection Unit Database’ (PPUD).

This is an internet-based system used by the ‘Public Protection Casework Section’ (PPCS), which handles all parole and recall cases on behalf of the National Offender Management Service (NOMS).

The PPUD system is being made available to all providers following a pilot among a small number of firms. This has been running since August 2015.

What does PPUD offer?

Providers are able to access electronic dossiers containing individual reports on clients’ current parole and recall reviews. As well as the latest dossier, providers can find:

  • date, time and length of next hearing
  • directions that have been made
  • steps taken to ensure compliance
  • whether hearing will be by video link
  • email and contact details of PPCS and Parole Board
  • case managers responsible for clients’ cases

Future plans include automatic email alerts to let you know when key information is being uploaded to the system.

This means you will not need to be logged on to the system to be made aware that new documents are available. How do I gain access to PPUD?

You need to send an email from a CJSM Secure eMail account or an equivalent secure account with the following information:

  • your name
  • name of your firm
  • office address
  • your telephone number
  • name of the offender (s) you are representing
  • authority for each such offender that you are acting on their behalf

The email should go to:

Training and account activation

After you have sent an email request you will receive within two days training material and a link to activate your account.

The training involves distance learning guides with email and telephone support.

When following the activation link you will need to provide memorable log-in information before being granted access to the system.

Further information – request access to PPUD

CJSM Secure eMail – use ‘signing up’ tab to register for Secure eMail

Published 11 May 2016