News story

Civil news: single email for ECF, high cost civil and immigration

Merger of complex civil casework teams means there is just one email address for providers and barristers in key areas of civil work.

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We now have just one email address for answering enquiries from 1 November 2016 in the following areas:

  • exceptional case funding (ECF)
  • high cost civil applications
  • immigration applications

The email address is:

contactECC@legalaid.gsi.gov.uk

Why is this happening?

The switch to a single email address is needed because we are merging the following LAA casework teams:

  • Exceptional Case Funding (ECF)
  • National Immigration and Asylum Team (NIAT)
  • High Cost Civil Team

Your work will continue to be handled by specialists in these fields. But they will all be working under the umbrella of the Exceptional and Complex Case Team (ECCT).

We are making this change to better reflect the type of casework carried out by the whole team.

Help us answer enquiries quickly

In order to direct your email to the correct team you need to provide specific information in the email subject line. This should include:

  • key words (stated below in bullet points)
  • application/claim form number (if appropriate)
  • client reference number

The key word will change according to where the case sits within the ECC team.

Exceptional Case Funding application/enquiry

If you are providing information about an ongoing ECF case, or have a question about an application where a certificate has been granted, you should select one of the following ‘subject’ titles:

  • ECF
  • Exceptional case funding
  • Direct applicant
  • Inquest

High Cost Civil application/enquiry

If you are providing information about an ongoing HCC case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:

  • High Cost Civil
  • HCC
  • Case plans
  • QC
  • Events

Immigration application/enquiry

If you are providing information about an ongoing immigration case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:

  • Immigration
  • Asylum
  • SIAC
  • Special Immigration Appeals Commission

Mailboxes closing

The move to a single email address means that the mailboxes will close on 11 November and will no longer be monitored after that date:

Emergency-immigration@legalaid.gsi.gov.uk

highcostcivil@legalaid.gsi.gov.uk

ECF@legalaid.gsi.gov.uk

HR&EUinscopecases@legalaid.gsi.gov.uk

Emergencyapps@legalaid.gsi.gov.uk

Further information

contactECC@legalaid.gsi.gov.uk

Published 20 October 2016