You can apply for a refund if you've bought an incorporation certificate for overseas or unregistered companies from Companies House.
We should not provide an incorporation certificate on request for certain company types.
These companies are:
You won’t be able to order incorporation certificates from us for these companies any more.
If you’ve bought these products for the above companies directly from us, you’re entitled to a refund.
To apply for a refund, send a proof of purchase and your request to:
There’s no time limit to send us a claim for a refund.
Depending on how you ordered the product, you’ll be refunded the following costs:
If you purchased the product from a third party supplier, you’ll need to contact the company you bought the information from. We can only provide refunds to customers who bought from us directly.
If you need any further advice, email firstname.lastname@example.org or telephone our contact centre on 0303 1234 500.
Don’t include personal or financial information like your National Insurance number or credit card details.
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