News story

7 ways financial advice is being made more accessible

We're helping people get affordable and accessible financial advice at all stages of their lives. Here’s how:


The Financial Advice Market Review (FAMR) (launched in August 2015) is helping people get affordable and accessible financial advice at all stages of their lives. The government and Financial Conduct Authority (FCA) remain committed to implementing the review’s recommendations. Here’s how it’s helping:

1. Clearer definition of financial advice

Government consultation on amending the definition of regulated advice under the Regulated Activities Order (RAO) has just closed. This would mean that only advice which makes a personal recommendation is regulated. This will encourage firms to develop guidance services which are more appropriate for those with simpler needs.

2. More affordable advice

The Financial Conduct Authority has set up an ‘Advice Unit’. This unit is working with 9 firms to help them provide online financial advice for people. This would be an online service that considers your circumstances and recommends the best course of action for you.

3. £500 tax-free allowance for employer arranged pensions advice from April 2017

From April 2017 any adult that receives pension advice arranged by their employer will be exempt from paying National Insurance and tax, up to the cost of £500.

4. £500 tax free retirement advice from Spring 2017

Government consultation closed on 25 October on allowing people to use £500 tax free from their defined contribution pension pot (a pension pot based on how much is paid in) to pay for retirement advice. We intend to make this available in spring 2017.

5. Online Pensions Dashboard by 2019

From 2019, people will be able to see the value of their pensions in one place online. A prototype will be built by March 2017.

6. Exploring funding options for the Financial Services Compensation Scheme (FSCS)

The Financial Services Compensation Scheme (FSCS) is the fund of last resort that compensates customers of UK authorised financial services firms if they are unable to get their money back from a firm because it does not have enough assets to pay claims made against it.

The money for the scheme is raised by a levy on financial services firms. The Financial Conduct Authority (FCA) is looking at enhancing the current funding model and will launch a consultation on this by the end of 2016

7. Created a Financial Advice Working Group

The group includes a selection of consumer and industry experts and began in June 2016 to look at how it can bring in three FAMR recommendations:

  • a guide to the top 10 ways to support employees’ financial health
  • a shortlist of potential new terms to help consumers tell the difference between ‘guidance’ and ‘advice’ and decide which is right for them
  • a set of general rules and prompts to encourage consumers to get financial advice
Published 16 November 2016