Consultation outcome

Redress for purchasers of new build homes and the New Homes Ombudsman

This consultation has concluded

Download the full outcome

Redress for purchasers of new build homes and the New Homes Ombudsman: summary of responses to the consultation and the government’s response

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Detail of outcome

Summary of responses to the consultation and the government’s response.

Original consultation

Summary

We are seeking views on delivering a New Homes Ombudsman for buyers of new build homes.

This consultation ran from
to

Consultation description

This consultation seeks views on a New Homes Ombudsman and the detail of proposed legislation to provide better redress for purchasers of new build homes.

This includes the design and delivery of the New Homes Ombudsman, its powers, remit and how to fund it. The consultation also seeks views on whether a Code of Practice should also be underpinned in statute.

Documents

Redress for purchasers of new build homes and the New Homes Ombudsman: a technical consultation

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Published 27 June 2019
Last updated 24 February 2020 + show all updates
  1. Added summary of responses to the consultation and the government’s response.

  2. First published.