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The government published its response to this consultation on Wednesday 5 July 2017.
This consultation seeks views on proposals for the future of Southall Jobcentre and the delivery of service to the customers served by this office.
The Department for Work and Pensions does not own any of the property it occupies – the estate is managed under a commercial agreement that delivers fully serviced accommodation. On 31 March 2018 this national contract ends and the department must put new arrangements in place from 1 April 2018.
The end of this contract provides the department an opportunity, by 2018, to transform the way it does business by using the estate in the most efficient and cost effective way. This will represent value for money for the taxpayer and deliver a flexible, high standard service to our customers. A number of our sites are near each other and it makes good sense to plan a more efficient service delivery approach.