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We aim to continue with the approach proposed in the consultation, but have committed to make changes to the code of practice to ease implementation.
Most consultation responses were neutral, though respondents collectively agreed that there should be no language barrier for citizens accessing public services. The revised code will help ensure this is the case.
The government is committed to passing legislation to ensure that every public sector worker operating in a customer facing role must speak fluent English. We are carrying this out in the Immigration Bill, which is currently before Parliament. The draft code of practice is intended to support public authorities to comply with this new legal duty, without creating a significant burden or more red tape.
We welcome your views and invite you to submit evidence on the questions raised in the consultation paper.