Consultation outcome

Improving PSN service operations

This consultation has concluded

Download the full outcome

PSN operations: survey feedback and outcomes

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Detail of outcome

This is a report on the feedback and outcomes from the survey on the proposals to improve and simplify PSN service operations.

Original consultation


The Cabinet Office is seeking the views of the PSN community on its proposals to make improvements to service operations on the PSN.

This consultation ran from

Consultation description

We are requesting feedback from the PSN community on our proposals to make practical improvements to service operations on the PSN, as well as changes we’ve made to the PSN service management guidance and obligations. We’re now seeking the views of operations staff from across the PSN community to get feedback both on these proposals and the existing changes we’ve made.

PSN community members that have not already received the proposals document can request a copy by contacting the PSN team at

Published 24 June 2015